Terms and Conditions

1. Scope

The following Terms and Conditions apply to all orders placed via our online shop.

2. Contracting Parties, Conclusion of Contract

The purchase contract is concluded with Beyer & Söhne GmbH.

The presentation of products in our online shop does not constitute a legally binding offer but rather a non-binding online catalogue. You may initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the ordering process. By clicking the order button, you place a binding order for the goods contained in the shopping cart. Confirmation of receipt of your order will be sent via email immediately after the order has been submitted.

The point at which the contract with us is concluded depends on the payment method you have chosen:

Advance Payment

We accept your order by sending a declaration of acceptance in a separate email within two days, in which we provide you with our bank account details.

Credit Card

When placing the order, you simultaneously provide us with your credit card details. After verifying you as the legitimate cardholder, we request your credit card company to initiate the payment transaction, thereby accepting your offer.

PayPal

During the ordering process, you will be redirected to the website of the online provider PayPal. There, you can enter your payment details and confirm the payment instruction to PayPal. After placing the order in our shop, we request PayPal to initiate the payment transaction, thereby accepting your offer.

Amazon Pay

During the ordering process, you will be redirected to the website of the online provider Amazon before completing the order process in our online shop. There, you can select the delivery address and payment method stored with Amazon and confirm the payment instruction to Amazon. You will then be redirected back to our online shop to complete the order process. After placing the order, we request Amazon to initiate the payment transaction, thereby accepting your offer.

3. Contract Language, Storage of Contract Text

The language available for the conclusion of the contract is German.

We store the contract text and send you the order details and our Terms and Conditions via email. You can view the contract text in your customer login area.

4. Delivery Conditions

In addition to the stated product prices, shipping costs will be added. You can find further details about the shipping costs in the respective offers.

We deliver exclusively via shipping. Unfortunately, self-collection of the goods is not possible.

5. Payment

The following payment methods are generally available in our shop:

Advance Payment

If you choose the advance payment option, we will provide you with our bank account details in a separate email, and the goods will be delivered after the payment has been received.

Credit Card

When placing the order, you simultaneously provide us with your credit card details. After verifying you as the legitimate cardholder, we request your credit card company to initiate the payment transaction immediately after the order is placed. The payment transaction is automatically carried out by the credit card company, and your card will be charged.

PayPal

During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or first create an account, authenticate yourself with your login credentials, and confirm the payment instruction to us. After placing the order in our shop, we request PayPal to initiate the payment transaction. The payment transaction is then carried out automatically by PayPal. Further information will be provided during the ordering process.

Amazon Pay

During the ordering process, you will be redirected to the website of the online provider Amazon before completing your order in our online shop. To process the order via Amazon and pay the invoice amount, you must be registered there or first create an account and authenticate yourself with your login credentials. You can then select the delivery address and payment method stored with Amazon, confirm Amazon’s use of your data, and authorize the payment instruction to us. You will then be redirected back to our online shop to complete the order process.

Immediately after the order is placed, we request Amazon to initiate the payment transaction. The payment transaction is carried out automatically by Amazon. Further information will be provided during the ordering process.

6. Transport Damage

If goods are delivered with obvious transport damage, please report such defects to the delivery agent as soon as possible and contact us immediately. Failure to file a complaint or contact us does not affect your statutory rights or their enforcement, particularly your warranty rights. However, by doing so, you help us assert our own claims against the carrier or transport insurance.

7. Warranty and Guarantees

The statutory liability for defects applies. Information about any additional guarantees that may apply and their exact conditions can be found with the product descriptions and on dedicated information pages in the online shop.

Customer Service: You can reach our customer service for questions, complaints, and claims on weekdays from 9:00 AM to 5:00 PM by phone at +49 (0)40-22868943 or by email at

8. Liability

We are liable without limitation for claims resulting from damages caused by us, our legal representatives, or agents:

In the event of a breach of essential contractual obligations—obligations whose fulfillment is a prerequisite for the proper execution of the contract and on whose compliance the contractual partner may regularly rely (cardinal obligations)—due to slight negligence by us, our legal representatives, or agents, liability is limited to the foreseeable damage typical for this type of contract at the time of its conclusion. All other claims for damages are excluded.

9. Code of Conduct

We adhere to the following code of conduct:

10. Dispute Resolution

The European Commission provides a platform for Online Dispute Resolution (ODR), which you can find

.

We are neither obligated nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

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