We usually ship packages on the next business day after your order. Typically, your order will arrive within 2-3 days via DHL.

For samples, we ship nationwide in Germany using Deutsche Post Warenpost to offer free shipping. While shipping is generally quick, it may occasionally take a few extra days. Unfortunately, we have no control over postal transit times.

We are happy to ship our products to almost anywhere in the world if possible.

You can find an overview of all the countries we ship to on this page:

We strive to keep shipping costs as low as possible. That’s why we can often offer free shipping or a low flat rate.

Shipping within Germany is always free (excluding island shipping)

. You can find an overview of our shipping costs here:

Information on customs fees:

Shipping to Switzerland

When shipping to Switzerland, additional customs or other fees may apply, which we cannot cover.

For a smoother process, we recommend using the service

for orders to Switzerland. You can find all the details at

. This service handles all customs formalities and delivers your order directly to your door for a small fee. Your package will arrive quickly, fully declared, and cost-effectively.

Note on fees/VAT for worldwide orders, including CH/UK

We ensure that all orders are properly declared for customs.

However, you may still be required to pay import fees in your destination country, which we cannot cover.

Additionally, VAT is not reimbursed.

Please keep this in mind before placing your order with us.

You can pay by invoice, PayPal, credit card, or bank transfer (prepayment).

In your PayPal account, you can link your bank account or credit card as a payment method.

Direct debit is currently not available, but we are working on it.

You can order directly from us via phone, email, or through our

online shop

.

Alternatively, you can order our products at any pharmacy in Germany (with free shipping within Germany). The following PZN (Pharmacy Central Numbers) apply:

Bodylotion+ Glass Bottle 200 ml: 13169539

Bodylotion+ Refill Pouch 400 ml: 18827450

Dayshade Fluid SPF 50+ 50 ml: 14249967

Dayshade Cream SPF 50 50 ml: 17899140

Hautcreme+ ‘Normal’ 50 ml: 12386565

Hautcreme+ ‘Dry’ 50 ml: 12386571

Hautcreme+ ‘Light’ 50 ml: 12386588

Hautgel+ 50 ml: 14375117

Vitamin C Booster 30 ml: 17882990

Cleanser 100 ml: 17882984

Mikrofasertuch+ White: 12386625

Mikrofasertuch+ Blue: 18728765

Retinol Booster 30 ml: 18337869

Squalane 50 ml: 12386619

Quite simply: yes.

Our products contain no animal-derived ingredients or ingredients of animal origin. Without exception.

We recommend using plain tap water and our Mikrofasertuch+ for facial cleansing.

Our products are fresh cosmetics with a natural shelf life due to their high concentration of pure active ingredients. Once opened, they are good for 6 months.

However, the products don’t spoil like milk, for example. Only some active ingredients may start to gradually lose their effectiveness over time.

Quite simply: Yes. All of our products are absolutely cruelty-free.

A quick thought on this topic: Pharmacist Hartmut Beyer originally developed all of our products for himself and his family. This meant he only used ingredients he knew were safe and well-tolerated. If an ingredient needs to be tested on animals to determine whether it’s safe for users, what does that say about the company’s philosophy?

We, the sons, began using Hautcreme+ as an after-sun lotion during its very early development stages (about 15 years ago). We like to joke that, “We don’t do animal testing, only kid testing!” ;)

Our products go beyond natural cosmetics—we take it a step further.

Our inspiration comes from the human body itself. We include only ingredients that benefit the skin and never cause harm.

Unlike conventional natural cosmetics, we strictly avoid:

For us, sustainability means creating products without compromise—the best for your skin and the best for the environment. That’s why we source sustainably produced ingredients and always select the highest quality for you, preferably certified to the rigorous Ecocert standard.

Our concept

Hautcreme+ is performance-driven skincare designed to deliver lasting, sustainable effects. We focus on skin-identical ingredients and a balanced combination of active ingredients.

.

.

The cream

To achieve exceptional results, you need to start with the basics. Our cream base is made from pure phosphatidylcholine (INCI: Hydrogenated Phosphatidylcholine). As a natural component of every cell membrane in the body, it’s the perfect carrier for vitamins and active ingredients. It also helps strengthen the skin barrier and supports skin renewal. For many users, phosphatidylcholine promotes a refined, healthy complexion.

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Our “free-from” philosophy

In our concept, cheap substitutes like mineral oils or silicones have no place. We consistently avoid ingredients that could have harmful effects. Naturally, we exclude hormonally active substances like parabens. By completely avoiding colorants and fragrances, Hautcreme+ is also suitable for allergy sufferers.

The effects of Hautcreme+ can be divided into three key phases:

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Hautcreme+ was developed as an anti-aging facial care product. Its carefully selected ingredients are designed to support the skin’s natural functions, making it suitable for the entire body.

Face

Eyes

Hands

Neck

Décolleté

Body

Uses

Hautcreme+ is a complete skincare solution. Over the years, self-testing, scientific studies, and customer feedback have revealed a wide variety of uses:

Anti-aging

Wrinkles

Dull complexion

Dry skin

Irritated skin

Sunburn

After-shave care

Atopic dermatitis

Blemishes

Pore refinement

Keratinization disorders